What Amelia can do for you, and how to ask.
Amelia lives in her app. Ask her about your business or give her work, by text or by voice, in your own words. This page lists everything she can do today. The screens on it are examples.
How a request works
- 1You ask
Type or say it in your own words. No special phrasing.
- 2She looks it up
Questions get an answer straight away, from your own business data.
- 3She prepares a card
Anything that changes something or contacts someone comes back as a card with exactly what will happen.
- 4You approve, she does it
Tap Approve and she carries it out, then shows you the result.
- Visit: Tuesday 10 AM → Thursday 2 PM
- Text: “Your visit is now Thursday at 2 PM.”
Answers right awayNeeds your approval Every command below is marked one of these two ways.
Calls and messages
Everything customers said to her, and to you, on calls, texts and chats. She can also reach out for you.
| Say | What she does | Approval |
|---|---|---|
| “What calls came in today?” | Lists the calls with who called, why, and how each one ended. | Answers right away |
| “What did this customer say on the call?” | Opens the call: summary, transcript and what was agreed. | Answers right away |
| “Show my chat with this customer.” | Reads the WhatsApp, Instagram or web chat conversation. | Answers right away |
| “Find the text about [topic].” | Searches your text messages and opens the thread. | Answers right away |
| “Text the customer that I’m running 20 minutes late.” | Writes the message to the customer and sends it after you approve. | Needs your approval |
| “Text the crew that we start at 9 tomorrow.” | Sends one message to the people on your team you choose. | Needs your approval |
| “Call this customer and ask if 10 tomorrow still works.” | Prepares the call with its goal and questions, calls from your business number, and brings the answer back. | Needs your approval |
Customers and leads
Your customer list and the requests that haven’t turned into jobs yet.
| Say | What she does | Approval |
|---|---|---|
| “What do we know about this customer?” | Shows their details, past visits, invoices and conversations. | Answers right away |
| “Find the customer on [street].” | Searches customers by name, phone or address. | Answers right away |
| “Which leads are still open, and who has them?” | Lists open requests and who on your team owns each. | Answers right away |
| “Add a new customer.” | Creates the customer with the details you give her. | Needs your approval |
| “Update this customer’s phone number.” | Changes the customer’s details. | Needs your approval |
| “Add a lead: [what they need].” | Creates or updates a lead and can give it to someone on your team. | Needs your approval |
Schedule
Your calendar. She books only real openings and never moves a visit without your approval.
| Say | What she does | Approval |
|---|---|---|
| “What’s on today?” | Lists today’s visits in order, with addresses and who is on each. | Answers right away |
| “When is this customer’s next visit?” | Finds the visit and opens its details. | Answers right away |
| “Where could I move this visit?” | Shows real open times for a reschedule. | Answers right away |
| “Book a drain cleaning for Friday morning.” | Finds an opening, books the visit and texts the customer a confirmation. | Needs your approval |
| “Move this visit to Thursday at 2 and text the customer.” | One approval: she moves the visit first, then sends the text. | Needs your approval |
| “Cancel tomorrow’s 2 PM.” | Cancels the visit after you confirm which one. | Needs your approval |
| “Add the gate code to this visit.” | Changes the visit’s notes, access details, urgency or status. | Needs your approval |
Crew
Who is working where, and who gets which job.
| Say | What she does | Approval |
|---|---|---|
| “Who is working where today?” | Shows each person’s visits for the day. | Answers right away |
| “Who’s free this afternoon?” | Checks your team’s load before you assign a job. | Answers right away |
| “Give this job to [team member].” | Assigns the visit to a person on your team. | Needs your approval |
| “Tell the crew [job] moved to [time].” | Texts the people you pick. | Needs your approval |
Invoices and payments
Invoices go out with a payment link. She checks payment status live before she answers.
| Say | What she does | Approval |
|---|---|---|
| “Who still owes me?” | Lists unpaid invoices with amounts. | Answers right away |
| “Is this invoice paid?” | Checks the payment status live and tells you. | Answers right away |
| “Invoice this customer [amount] and send it.” | Drafts the invoice and sends it with a payment link by text or email. | Needs your approval |
| “Resend the invoice by text.” | Sends the same invoice and link again. | Needs your approval |
| “They paid in cash, mark it paid.” | Records a payment made outside the link. | Needs your approval |
| “Cancel this invoice.” | Cancels an invoice that hasn’t been paid at all. | Needs your approval |
Updates and help
The big picture, your notifications, and help from us.
| Say | What she does | Approval |
|---|---|---|
| “How did yesterday go?” | Sums up calls, bookings and what’s waiting on you. | Answers right away |
| “What do I need to look at?” | Reads your notifications. | Answers right away |
| “How is the task I gave you going?” | Reports where a task stands and what she is waiting for. | Answers right away |
| “Mark these as read.” | Clears the notifications you’ve seen. | Needs your approval |
| “Something isn’t working, tell support.” | Opens a ticket with LetMeCall support with the details. | Needs your approval |
Tasks she runs on her own
Some jobs take hours or days: waiting for a reply, a date, a payment. Give her the whole job once, and she sees it through.
- 1You approve it once
She shows you the goal, who she may contact, how, and by when. Nothing starts until you tap Approve.
- 2She stays inside the limits
Each task has a limit on how many messages she sends and how many people she contacts, a deadline, and at most one reminder.
- 3If anything changes, she stops
If the visit moves, someone new is involved, she isn’t sure, or a limit or deadline is reached, she pauses and asks you.
- 4She reports back
You see each step as it happens and get the result when it’s done.
- Texts your tech and asks for an arrival time
- Waits for the reply, reminds once if needed
- Checks the visit is still the same
- Texts the customer the time
- Reports back to you
- Waits until Friday
- Checks the invoice is still unpaid
- Resends the same invoice and link once
- Tells you it went out
- Texts the customer
- Waits for a yes or no, reminds once
- Brings you the answer
What she won’t do
- Act on your requests without approval. Anything you ask her to do in the app that changes something or contacts someone waits for your tap. With customers, she books only inside your services, prices, hours and area.
- Book outside your area. Every address is checked against the ZIP codes you serve.
- Make things up. She answers from your data, prices and info. If it isn’t there, she asks you.
- Change your settings. Your services, prices, hours, area and team stay as you set them; she uses them, you change them.