Account Deletion

This page explains how to request deletion of your LetMeCall account and associated data. It applies to the main LetMeCall web platform and the LetMeCall Tech mobile app.

If your account is managed by your employer or business workspace, we may need to confirm the request with the workspace owner before removing work-related records.

Submit the request form below using the email address connected to your account. Include your name, workspace or business name, and whether you use the web dashboard, the technician mobile app, or both.

You can also open the Profile screen in the mobile app and choose Request account deletion.

If you messaged a business through its public chat link or QR code, on WhatsApp or in Instagram Direct, and you do not have a LetMeCall account, you can still request access to or deletion of that conversation. Contact the business named in the chat or email vkim@letmecall.ai directly; you do not need an account email or the account form above.

Include the business name, the channel you used (web chat, WhatsApp or Instagram) and the approximate date of the conversation. For WhatsApp, include the phone number you messaged from; for Instagram, include your username; for web chat, include the chat link if available. We may ask for additional information to verify your connection to the chat and coordinate with the business. Do not send passwords, SMS verification codes or payment details. Closing the chat does not delete its records, and a data deletion request does not cancel an appointment. Deleting a conversation in LetMeCall does not delete it from WhatsApp or Instagram; you can do that in the app. Any necessary record-retention exceptions are explained below.

After verification, we delete or de-identify account data associated with your request, including:

• account profile details;
• technician profile and schedule records, where applicable;
• workspace access for the deleted account;
• device push tokens linked to the account;
• non-required personal data associated with the account.

We may retain limited records when required for legal, tax, security, fraud-prevention, billing, dispute-resolution, or compliance reasons. Business records created for a workspace may remain available to the workspace owner if they are needed to operate the service or comply with legal obligations.

We will acknowledge deletion requests within 30 days. If we need additional verification, we will explain what is required. Once verified, deletion is completed within a reasonable period unless retention is legally required.

For deletion requests or privacy questions, contact us at: